Fitness Confidential Podcast

Bad Customer Service & Good Technology – Episode 1715

November 18, 2020

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Fitness
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Episode 1715 – On this Wednesday show, Andy Schreiber and Vinnie Tortorich talk stressful situations, bad customer service, good technology, vaccines, our companies’ promotions (look out for Black Friday sales!), and more.

Fitness Confidential with Vinnie Tortorich cover art
Listen · Episode 1715Bad Customer Service & Good TechnologyNov 18, 2020 · 33 min
0:0032:48
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BAD CUSTOMER SERVICE

  • One of the most stressful situations is getting to talk to a real person on customer service.
  • Everyone has had that moment of yelling at the phone.
  • It’s a small thing, but it sure is stressful!
  • One would think some of these advanced companies would have better tech.
  • It gets people to hang up –– maybe that’s what they’re going for!
    • This simply isn’t good customer service.
  • We are so dependent on technology.
    • Thank goodness during this pandemic!
      • We can conduct our lives on our laptops and phones. We get everything delivered. It’s great.

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