Aggravating Apple Store & Bad Customer Service – Episode 1035

: Episode 1035 – Vinnie and Andy talk Vinnie’s aggravating Apple Store experience and bad customer service this Wednesday.

APPLE STORE

• Vinnie had to jump through many hoops to get his new headphones
• His headphones were covered by warranty, but he couldn’t just get a new pair
• Went around the system by taking her advice
• Seems like a bad policy for the Beats company
• The Apple employee gave him some ‘tude, too
• Customer service really should be everything
  • This is why we at PVC and PCC value customer service so much
• Funniest part, the help at the Apple Store is “The Genius Bar”