Vinnie Tortorich

Fitness Confidential Podcast


Aggravating Apple Store & Bad Customer Service – Episode 1035

by Vinnie Tortorich

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Apr112018

: Episode 1035 – Vinnie and Andy talk Vinnie’s aggravating Apple Store experience and bad customer service this Wednesday.

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APPLE STORE

  • Vinnie had to jump through many hoops to get his new headphones
  • His headphones were covered by warranty, but he couldn’t just get a new pair
  • Went around the system by taking her advice
  • Seems like a bad policy for the Beats company
  • The Apple employee gave him some ‘tude, too
  • Customer service really should be everything
    • This is why we at PVC and PCC value customer service so much
  • Funniest part, the help at the Apple Store is “The Genius Bar”

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